Creative Chrome's Terms of business
Normal Service
We endeavour to complete work within 10 working days, but recommend booking in advance to avoid disappointment.
Deliveries
Deliveries are free of charge within a ten-mile radius of the laboratory. Postal items are sent by Royal Mail special delivery. Deliveries by other couriers will be charged separately.
Guarantee
All of our work will fit the model as supplied or as made by Creative Chrome from a supplied impression. All work is guaranteed for 12 months against faulty materials and workmanship.
Payment
Payment is to be made within 30 days of monthly invoicing. We reserve the right to charge 5% interest per month on accounts outstanding longer than 30 days.
Creative Chrome is a member of the Dental Laboratories Association and follows their code of conduct. You can find out more about this at the DLA's site.
Creative Chrome is also a signatory to the British Bite Mark campaign, information about which can be found on the campaign's page.